Frequently Asked Questions
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We have found that MediTeddi works well for people of all ages who need reminding to take their medications. This includes kids with attention deficit disorder, seizures, or depression. We have shown that adults with diabetes, hypertension, depression and other disorders also do well. MediTeddi works best if you take your medicines once or twice per day, but people who have more complicated regimens have also benefited from using MediTeddi.
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Our standard reminder schedule is “Start time, then 10 hours after start time” For most people this timing corresponds to breakfast and dinner. The other choices which you can select at checkout are
Once daily
Every 12 hours
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By pressing both paws at the same time for 5 seconds, MediTeddi will ask you if you want to hear your statistics. If you press “YES” the bear will then recite your statistics for the past 7, 14, and 21 days. As well as give encouragement to get better and congratulations on your success!
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Absolutely. At MediTeddi, we prioritize your privacy and data security. Your personal and health information is stored exclusively within your MediTeddi bear, and we do not save any data to external servers. This means that your sensitive information remains confidential and protected, providing you with peace of mind and ensuring the utmost privacy and security in your healthcare management.
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Don’t worry! Just restart MediTeddi at the usual time you take your morning medicine. All your data will be saved and MediTeddi will be fine.
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Yes, the “start” switch allows you to use either “low” or “high” volume.
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Yes, MediTeddi remains fully operational while charging. You never really need to turn MediTeddi “off”.
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MediTeddi should respond to each answer. If it does not respond most likely you have pressed the “YES” or “NO” paw before the bear has finished talking. If you are still having issues, please contact us.
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If you find that the reminder times are not convenient for you, you can change the reminder times by turning the bear off at night and then turning it back on the next morning at the new preferred morning reminder time. MediTeddi then will continue to remind you at your new schedule.
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This issue can come up if the charging cable is not fully engaged with the charging port on either side. Please readjust and try again. If you still have trouble please contact us.
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To check on MediTeddi you can press on either paw for two seconds at any random time and the bear will respond with a “HELLO”.
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If you are needing further assistance, please feel free to contact us, and a member of our team will reach out.