HealthPozitive Purchase, Subscription, Cancellation & Return Policy
Thank you for choosing HealthPozitive. We want our policies regarding phone coaching services and MediTeddi products to be clear and straightforward.
Phone Coaching Subscriptions
HealthPozitive offers recurring monthly phone-coaching plans with once-monthly, twice-monthly, or four-times-monthly coaching sessions.
Subscriptions are billed monthly and continue until canceled.
You may cancel your subscription at any time by emailing HealthPozitive at info@healthpozitive.com at least 24 hours before your next scheduled monthly payment. If timely notice is received, you will not be charged for the next billing period.
MediTeddi Warranty
MediTeddi is guaranteed for one year from the date of purchase against functional problems or defects not caused by misuse, abuse, accidental damage, or unauthorized alteration.
If a covered problem occurs during the warranty period, please contact HealthPozitive so that we can arrange repair or replacement as appropriate.
MediTeddi Clothing and Accessories
Clothing and accessory items may be returned within 30 days of receipt, provided they are unused and in their original condition.
If an item arrives damaged, defective, or incorrect, please contact HealthPozitive so that we can arrange an appropriate replacement or refund.
Questions, Cancellations, or Returns
To cancel a coaching subscription, request MediTeddi warranty service, arrange a return, or ask a question about your purchase, please contact HealthPozitive:
Email: info@healthpozitive.com
Phone: 585-471-8052